The delineation between great mobile apps and bad ones is becoming easier and
easier to see as the mobile app ecosystem edges closer and closer to
maturity. What makes a great mobile app? Simply put, it's a great
experience for the user. The best apps in the current marketplace are those
that can engage the user beyond a mere day or two, and become the go-to
destination on their smartphones for an extended period of time. In this two
part post, I will discuss a real life case of how a great user experience
leads to app success and explain the steps that developers can follow to
enhance their own apps' user experience.
For developers, extended use of an app is the holy grail. Whereas mobile app
discovery poses an enormous challenge - one that developers are still
struggling to overcome - it's really only half the battle. If a developer can
not only get the user to ... (more)
The first part of this post explained why a good user experience is critical
to the success of an app. Now, here are a couple of ways in which developers
can keep the people who download their apps, both internal and external
audiences, coming back for more.
Create a Customer Feedback Loop - Even When Customers Aren't Available Yet
The mobile app development process can be a long one, and it can be made
longer by waiting until late in the game - when the app has already been
built - to bring customer feedback into the process. This is why it's
essential for developers to incorpora... (more)